PRIVACY POLICY

Effective Date: 28 September 2026

At Onpoint Hotel, we respect your privacy and are committed to protecting the personal information you provide when using our website, making reservations, or contacting us.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you use our website or make a reservation, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Residential or billing address

  • Check-in and check-out dates

  • Number of guests

  • Room and booking preferences

  • Payment and transaction information

  • Information you provide when contacting our hotel

  • Technical information such as IP address, browser type, device information, and website usage data

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and manage hotel reservations

  • Confirm bookings and communicate with guests

  • Provide accommodation and related services

  • Process payments where applicable

  • Respond to enquiries and customer requests

  • Improve our website, services, and guest experience

  • Send important booking or service notifications

  • Prevent fraud, misuse, or unauthorized activities

  • Comply with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and support certain website functions.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Payment Information

Where online payments are available, payment transactions may be processed through third-party payment providers.

Onpoint Hotel does not intend to store complete payment card details on its own website unless specifically required and appropriately secured. Payment information may be handled directly by the relevant payment service provider according to its privacy and security policies.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, payment processors, technology providers, or other parties where required to provide our services, process transactions, maintain our website, or comply with legal obligations.

We may also disclose information where required by applicable law or lawful government authorities.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet-based system can be guaranteed to be completely secure. Guests should therefore understand that information transmitted online carries some level of risk.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling reservations, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

8. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to:

  • Request access to information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Object to or restrict certain uses of your information

  • Withdraw consent where processing is based on consent

Requests should be made using the contact details provided on our website.

9. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, or other online services.

Onpoint Hotel is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our website and hotel services are not intended to knowingly collect personal information from children without appropriate authorization from a parent or legal guardian.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or legal requirements.

Any updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Onpoint Hotel through the contact details provided on our website.

Onpoint Hotel
Website: Onpointhotel.info
Email: Onpointbar@gmail.com
Phone: +234 8145 159 696
Address: KM 4 Ijoko Road Sango Ota Ogun State